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Browse a selection of handmade goods, made with love from Scotland.
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Reviews
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Ceefer Crafts on Mar 4, 2023
5 out of 5 starsLovely sticker, nice design and well made. Just have to decide where to put it. Very fast delivery, happy to buy from again
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Stephanie on Oct 12, 2022
5 out of 5 starsLovely Santa's key in a lovely velvet pouch. Looks very special for the Christmas Eve box
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Anna on Aug 30, 2022
5 out of 5 starsPretty little earrings and very reasonably priced. Many thanks.
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Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
If there are any issues with payment please get in contact. NO items will be posted until payment has been received.
Shipping
UK:
Please check individual listings for the postage options.
Some will be 2nd Class standard with options to upgrade* to 1st Class Signed For and/or Special Delivery. Others may be 1st Class Recorded with option to upgrade* to Special Delivery. Select items are shipped Special Delivery due to costs.
Please have patience once you have been notified of dispatch and remember that delays can happen at short notice that are beyond my control.
Additional policies and FAQs
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can access Etsy’s Privacy Policy here: https://www.etsy.com/uk/legal/privacy
1. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy (https://www.etsy.com/uk/legal/sellers/?ref=list) and Terms of Use (https://www.etsy.com/uk/legal/terms-of-use )
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to:
(a) respond to legal process or to government requests;
(b) enforce my agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.
5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified. See Google’s policy here: https://privacy.google.com/businesses/compliance/#?modal_active=none
6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to
(i) my processing of some of your information based on my legitimate interests and in such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
7. How to Contact Me
If you have any questions or concerns, you may contact me at by using the Contact Shop Owner button on my shop or via email at byvhari [!at] gmail.com
More information
Frequently asked questions
*INDUSTRIAL ACTION AT ROYAL MAIL*
Further dates for industrial action by workers at Royal Mail have been announced. As a result, delays are likely. Please have patience while your order makes it way through the mail system. If you require your item sooner then I recommend upgrading to Special Delivery (can be done at the checkout) although be aware that guarantees (I.e. Next day delivery) are suspended during action but that these items are prioritised.